Frequently Asked Questions
Floods, storms, leaky pipes, sewer line breaks, sink or toilet overflow or a malfunctioning appliance – such as a water heater, washing machine, dishwasher or refrigerator – can all contribute to extensive water damage to your home. Excess moisture of any kind, particularly in Georgia’s hot and humid climate, can lead to harmful mold growth and structural damage. Water damage can also cause rust or fungus to form on mechanical systems, leading to failed parts and mechanisms in your toilet tanks, water pipes, HVAC systems, and other mechanical objects.
Rescue Restoration confronts not just the visible aftermath of water mishaps, but the subsequent subtler, more dangerous consequences. Our water damage restoration services are thoughtfully engineered to do more than just dry out your home; they are designed to unearth and repair the foundational issues that could compromise your home’s future, tackling everything from hidden mold to structural weaknesses.
Our approach to mold remediation is akin to solving a mystery. It starts with a deep investigative dive into every nook and cranny of your home, identifying all signs of mold, seen and unseen. From there, we craft a strategy that removes mold and eradicates the moisture sources that feed it, ensuring a lasting solution beyond surface treatment to foster a healthier living environment.
At Rescue Restoration, we follow a proven 8-step IICRC-approved approach to mold remediation: Assessment, containment, removal, HEPA cleaning, antimicrobial cleaning, HEPA vac, correction, and drying. We provide a clear, concise explanation of each stage of the process on site to help you understand and guide you every step of the way.
Our crawl space services are a robust defense strategy against moisture, pests, and decay. From vapor barriers to structural fortifications, each service is a proactive step towards transforming your crawl space into a stronghold supporting your home’s health and durability.
Our work includes: Vapor barrier encapsulation, pier, beam and rim joist reinforcement, foundation waterproofing, dehumidifier installation and mold remediation.
The extent to which insurance will cover our services hinges on the specifics of your policy and the nature of the damage. Our role extends beyond quick fixes; we navigate the complexities of insurance claims to ensure that you leverage the maximum potential of your policy.
In the event of a flood, leak or water damage, insurance companies require property owners to protect their homes against further damage. There is a clause in every policy stating that if you fail to mitigate against further damage, the insurance company can, and most often will, deny your claim.
Mold damage or crawl space repairs, if caused by a sudden or accidental event, may be covered. If it’s a gradual buildup over time, it’s not likely to be covered by insurance and is likely handled on a case-by-case basis.
Subtle signs like persistent musty odors, visible mold, or structural irregularities such as sagging floors can indicate issues in your crawl space. Engaging our crawl space professionals promptly can prevent these early warnings from becoming severe structural threats.